Managed IT Services

SCR can help you manage your investment in information technology to create a competitive advantage, grow your business, increase productivity and improve your financial results. Our IT management services  include the following:

• IT budget planning
• Analysis, evaluation and implementation of new technologies
• Oversight of existing information technology

We are based out of Burlington, North Carolina and have extensive experience working with businesses in this area. We’ll work with you to prepare and manage your technology budget based on your on-going support needs, anticipated projects and your company’s financial resources.  We also understand that your business needs will continue to evolve over time which will require the consideration of new information technologies, and so we will analyze, evaluate and recommend solutions based on your evolving needs. We will then procure and deploy these solutions in a timely and effective manner. In addition, we offer continual oversight of your existing technical infrastructure to ensure that it is optimally meeting your business needs. We do so though our Help Desk (remote support) and through on-site support, but also by monitoring your servers and critical systems as well as maintaining those servers and systems whether they are on-premise or in the Cloud.

SCR’s IT management will allow you to feel confident that your information technology present and future is being managed carefully, confidently and effectively to meet the objectives of your business. With our experienced assistance, we enable you to focus on the most important thing – managing abd growing your business.

We Understand the Needs of Non-Profits

Did you know that many companies offer a special discounted price for non-profit organizations?

We specialize in understanding the needs of non-profit organizations and realize they are not like businesses. We understand that managing an IT infrastructure is necessary for the successful completion of their goals, but it is not their mission, and that budgets are a huge concern. We work with many non-profits in Alamance County on a regular basis providing them non-profit service discounts and cost-effective IT solutions including procurement of many software applications discounted heavily for the non-profit sector. If you’re working with a 501-(c)3 and looking for an IT support company that understands the obstacles you face, give us a call to discuss how we can help manage technology solutions to meet your needs.

Looking For Managed IT Services For your Business?

Discuss your IT needs with us.

Our Range Of IT services

  • Windows XP thru Windows 10
  • Windows Server Support
  • Apple/Mac O/S Support
  • Operating System Installs
  • Hardware & Software Sales
  • Software Licensing Support
  • Name-Brand PCs & Servers
  • Custom-Built Computers
  • Laptop Upgrades & Repairs
  • Remote PC & LAN Support
  • On-site Service & Repair
  • PC Performance Tune-Ups
  • Virus & Spyware Removal
  • Smart Phone Support
  • MacBook & iPad Support
  • Systems Integration
  • Network Design & Cabling
  • Network Stabilization
  • Network Management
  • Wireless Networking
  • Wide-Area Networking
  • Remote Access
  • Remote Monitoring
  • Firewall & Security Support
  • Drive / Data Recovery
  • Mobility Solutions
  • Cloud Services & Solutions
  • Email Hosting & Security
  • Internet Services Facilitation
  • Secure Off-site Backups
  • Managed IT Services
  • Video & Web Conferencing
  • VPN Design & Deployment
  • Hosted VoIP Phone Systems
  • Cloud-based Surveillance
  • Technology Assessments
  • Technology Planning
  • After-hours Support
  • Leasing Options

Coverage Area

While the advent of readily available and easily utilized remote support technologies has broken down a major IT support barrier—distance—our primary on-site support focus, geographically speaking, remains within approximately a 45 mile radius of our location at Westpark Professional Center in Burlington, NC. We are well aware that there are times when there is no substitute for being able to touch the equipment in need of attention or for working face-to-face with the customer at their place of business. Thus, if you need support and you live within the area bounded by Winston-Salem to the west, Durham to the east, Danville to the north, and Asheboro and Pittsboro to the south, you fall within our normal on-site support area. If your location falls outside that area, we very well may be able to help you on-site, but the greater the distance, the less likely it is that our coming to you will be practical. Give us a call and we will go over your situation. We may determine that most of your support needs can be handled remotely regardless of your location, however one initial on-site visit could possibly be needed.

Service area SCR

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