Hosted Phone Systems For Business (VoIP)

The “Cloud” is changing the way we consume, share and use digital information because it makes access to information and computing power easier, faster and more affordable. Without a doubt, this also includes business communications.

Gone are the days of a clunky PBX and a difficult to manage office phone line system with frequent downtime or extensive wiring and cabling changes for small requirements. Hosted VoIP systems have changed all of this and put business owners in much greater control of their business voice communication systems. Your phone system can now help drive your business to success rather than being a hindrance and aggravation, and with it you can work from anywhere. Hosted VoIP solutions are feature-rich, future-proof and will usually save you substantially on your monthly phone bills.

Features like call recording, queuing and analytics, auto-forwarding, scalability and easy configuration management are just some of the many available in the Hosted VoIP services we broker. Call centers with advanced routing and comprehensive reporting that support businesses of all sizes and calling environments are also available. Whatever your business phone requirement, a few seats to 500+ seats, we can help setup your hosted phone system from end to end. We partner with several of the absolute best in the business, two in particular, Nextiva and Momentum, and can help you choose and implement what’s best for your business. On-going support will be first class, as well, even “white glove” is available.

VOIP Services in Burlington NC
VOIP Advantages

Why Hosted VoIP from Sites Computer Resources?


We will help you establish a reliable, feature-rich hosted VoIP phone service that easily adjusts as per your need. Our partners provide VoIP systems that allow customers to deploy voice solutions and apps finely tailored to their business needs today and tomorrow, helping your employees or team connect with customers, suppliers and others from any Internet-connected device and from any location.

Our hosted VoIP solution partners make it very easy to setup your VoIP service and later to increase or decrease licenses as needed, or add or remove services. Pay only for what you require, eliminate phone system maintenance and long-term commitments, and save significantly on your phone bills.


Businesses of today need mobility and a hosted VoIP solution provides just that. Businesses are no longer limited to wire-connected desk phones. We can help keep your company connected with a wide array of mobile features:

  • Cloud extensions
  • Find-me follow-me
  • Group and simultaneous ring
  • Voicemail to email
  • Voicemail transcriptions
  • Video calling
  • Team messaging
  • Call Recordings
  • Audio conference calls
  • Teams voice-enablement
  • CRM integrations

Hosted VoIP service is designed to help you conduct your business from anywhere through any Internet-connected device.


We are a Burlington, North Carolina based business and provide local support to customers in our geographic area. Our team can remotely check your VoIP systems and will provide support on-site if it is required. In addition, we are backed by the best hosted VoIP vendors in the business. Our partners for hosted VoIP telephone solutions offer award-winning 24×7 support to help us help you keep your voice communications services in top running order. Depending on your needs and the number of users you have, complete “white glove” support is available where trained technical support reps from one of our partners (Momentum Telecom) will provide superior onsite support.

Hosted VoIP Features & Partners

  • Agents
  • Pause
  • Queues
  • Reason Codes
  • Tally Codes
  • Zero Out

  • Attended Transfer
  • Auto Attendant Answering
  • Automatic Call Distribution (ACD)
  • Barge Busy
  • Call Forwarding
  • Call Hold
  • Call Park
  • Call Queue
  • Call Recording
  • Call Waiting Indicator
  • Caller ID Blocking
  • Direct Inward Dialing (DID)
  • Forward Calls Locally or Remotely
  • Incoming Call Blocking
  • Incoming Call Identification
  • Incoming Caller ID Routing
  • Incoming Privacy Screening
  • Listen Live
  • Live Person Answering
  • Multicast Paging
  • No Answer Call Forwarding
  • Office Intercom
  • One Button Redial
  • Outbound Dialing Rules
  • Outgoing Call Blocking
  • Ring Groups
  • Shared Virtual Call Paths
  • Speed Dial
  • Unattended Transfer
  • Voicemail

  • Dedicated Conference Bridges
  • 3-Way Conference Calls
  • Unlimited Audio Conference Calls
  • Advanced VoIP Conferencing with Call Recording

  • Desk
  • Cordless
  • Conference
  • Adapters
  • Panasonic Phones
  • Polycom Phones
  • Cisco IP Phones
  • SNOM Conference Phones
  • Headsets

Nextiva offers features for businesses that operate under the Health Insurance Portability and Accountability Act (HIPPA). The following features are HIPPA compliant

  • Unlimited Calling
  • Auto Attendant
  • Call Recording
  • Virtual Fax (vFax)
  • Advanced Interactive Voice Response (IVR)
  • Video Conferencing
  • SSAE 16 Certified Data Centers
  • Redundant Call Network Path

Nextiva voip certified partner Burlington NC
Momentum telecom authorized reseller partner Burlington NC

Interested in Hosted VoIP Phone Service?

Reach out to us to discuss your Telephone and Communication Needs!